Genting Casino
Blackjack Review ♠️
Expert Testing & In-depth Analysis

Genting Casino is powered by some of the leading developers in the online gambling world. The software behind their blackjack titles is no different. Genting is powered by big names like IGT, Novomatic and Ash Gaming, but it’s Playtech and Evolution Gaming that are responsible for the blackjack output to be found online at this operator.

There’s a pick of multiplayer and classic blackjack options available at Genting, with Playtech powering the entirety of their regular gaming library for the popular card game. Playtech titles include Lucky Blackjack, Blackjack Switch, Pontoon, Blackjack Surrender, Perfect Blackjack, Blackjack Pro and Progressive Blackjack. Unlimited Blackjack, a live dealer take on the card classic, is also available to play courtesy of Playtech software.

When it comes to the real live dealer draw, Genting blackjack has utilised Evolution Gaming to set the standard. Well known for their finesse in the realm of live dealer streaming, Evolution creates a truly immersive casino experience that’s almost as good as the real thing. At Genting Casino, you’ll find exciting live dealer variations of the card table staple including Infinite Blackjack.

Our Genting Casino blackjack review has everything you need to know about return to player rates. You’ll be glad to know that Genting Casino is upfront when it comes to RTP, due in no small part to the fact it’s regularly audited. For fairness. Rates of return vary slightly depending on the exact title you’re playing, but there’s some averages to consider which can help you get a better idea of where you stand.

In the case of live dealer games, return to player rate hovers at around the 98% mark. As statistics go, this is a reasonable RTP, although it doesn’t veer too far from the norm you’d find elsewhere. Prefer playing classic table games without a live dealer? If you’re trying your luck at more everyday blackjack titles from Playtech at Genting Casino, you can expect average return to player rates hovering around the 97.2% mark. Again, this will vary slightly depending on the exact title you’re playing.

With such a wide variety of blackjack options at Genting Casino, there’s an entry point for all types of wager. Both the small-time punter and high roller alike are well served by Genting’s offering, with a varied pick of stake levels across classic titles in the regular game library and from the live casino experience.

Looking to start small and hedge your bets? Most of the blackjack games in the regular library of table games offer low minimum bets, meaning you don’t need to spend a fortune to play. Genting Live Blackjack offers minimum bets of £5 with maximum bets of £500, while Blackjack Party offers minimum bets of just £0.50 and maximum bets of £100. Games like Silver Blackjack and Blackjack VIP are ideal for high rollers, with minimum stakes of £50 and max stakes of £300.

Interested in playing live, but don’t want to spend a lot? Minimum stakes here are as low as £5 on two select tables, although you may have to up your minimum bet higher than this to stand a chance of joining a table.

VIPs at the highest level can look forward to big stakes, with maximum limits for straight bets set at £7,500 on some games.

If you’ve come lucky when enjoying the Genting live casino experience or pocketed a win elsewhere in the gaming library, sooner or later you’ll want to pocket your winnings for real. Thankfully, getting your hands on your accrued winnings is relatively simple at this casino operator.

When it comes to withdrawing cash, almost all the same methods as allowed for depositing can be used to make a withdrawal. You can withdraw winnings to your Visa and Visa Debit, MasterCard, Maestro and Solo account with ease. You can also request payments to be made by other means such as ClickandBuy. Those without access to any of these payment methods can instead request withdrawals be paid out via cheque or bank wire transfer.

Withdrawal times vary depending on the method selected. Withdrawals to eWallets take approximately 24-48 hours, while transactions to debit card accounts can take anywhere from 2 to 5 working days. Bank transfers can take from 3 to 7 days, while payments of winnings via cheque can take considerably longer, taking anywhere from 14-28 days. A maximum pending time of 24 hours applies to all withdrawal requests.

It’s worth noting that there are currently no withdrawal limit restrictions in place at Genting Casino.

Customer service is a point of contention for some users of Genting Casino. Although the operator provides a generally reliable customer service offering, it is lacking in certain areas.

Let’s first look at what is on offer in the way of customer support at Genting Casino. The operator provides a dedicated support email address, which is ideal for those in an immediate hurry for a response or customers who might need to send attachments as part of their query. There’s also a very handy live chat option on offer. If you’re in the midst of play and come upon a problem, you can quickly connect to an agent and begin the steps to resolve your issue.

However, there’s a key area of customer support where Genting Casino stands out in its shortcomings. Rather than provide customers with a telephone number that they can use to contact help agents, they instead offer a function where customers can request a callback from the casino. The idea behind this is that the operator can more effectively designate resource to help customers with their queries, but it might prove frustrating to those requiring an immediate answer. That being said, it’s a relatively efficient approach to customer support over the phone and saves customers the cost of a call.

When it comes to online security, Genting Casino is leaps and bounds above many other operators. Today, the casino has operations across multiple continents, with hundreds of available games and an enticing live casino experience. An established bricks and mortar casino in the real world that’s been well within licensing compliance and regulation for decades, Genting’s live casino is no different.

Genting holds two key licenses, including one with the Alderney Gambling Control Commission, one of the oldest and most reputable casino regulators in the world. Specific to its UK operation, the casino operator also holds a license with the UK Gambling Commission. The operator is tightly monitored to ensure that segregated accounts are utilised to secure funds, as well as to ensure they’re employing SSL encryption across all transactions that have been eCOGRA certified for fair play.

No matter whether you’re trying your hand at a classic table game or delving into a Genting live casino experience, you can rest assured that you’re playing at one of the most reputable and trustworthy operators around. This peace of mind applies to both desktop and mobile interfaces, so you can play with confidence on both your desktop and mobile device.